I'm still waiting for the rest of my order, 9 days after placing.Also the live food is terrible, I ordered dwarf woodlice and received 3 pots of soil, one had a single dead woodlouse, the other 2 no sign of anything. I understand parcels may be taking longer at this time but this is taking the biscuit! Although now not so much. Jeremy Stone Reptiles Owner & Professional Breeder BUY IT NOW If there is No price the Animal is available on Auction Or Contact US. Any problems with an order they will do their best to rectify. I shall certainly be ordering again 5* all round. We also stock our very own range of Swell branded products including pond liners and treatments. Swell Reptiles left me in the dark on one of my orders until I contacted them, only to be told that it was out of stock. That was yesterday. I never go anywhere else now. After receiving a reply to my email 3 days after sending it, was told that only half my order is delivered by them and the main part will be drop shipped straight from the manufacturer. The sales they do are brilliant and even with the delivery fee, they’re still cheaper than other places and their own branded bits are good quality. This company are so efficient...Great prices on Mercury bulbs etc. I’m now claiming through my bank. Told to accept delivery and ring office for a return and credit. Recommended. These two are the more prickly members of the Angel Eden Blog family. Read honest and unbiased product reviews from our users. Follow us for exclusive offers and discounts. Find out what genuine customers have said about reptiles.swelluk.com/. They don’t care about you as long as they have your money. It was a £303 order so not small. Not impressed I will not be using them again. Everything from them arrived within 3 days.Absolutely ridiculous to be honest. They’re bigger, get rarely do you get any dead insects and they tend to last much long. Voice your opinion today and hear what 1403 customers have already said. Here you can browse our Reptiles for sale UK EU. While Stocks Last. Real reviews from real people. Swell Reptiles is the UK's leading online retailer of reptile products. Follow us for exclusive offers and discounts. Posted on September 20, 2013 by Abi. I ordered some bulbs for my vivarium and they arrived broke, I tried to contact them via phone, email, social media, I left messages and was still ignored time and time again. I received an email saying that the bulb was smashed and I should raise a claim with the courier I used to return it! Definitely not paying them extra and won't be using them again after this. Sadly it seems it’s going downhill. About Swell Reptiles. Package not left and was taken back to the depot. Having dealt with Swell reptiles on the internet and been very satisfied with the products and service. 3.2. reptiles… Hopefully they weren't packed up Tuesday- as ill have more dead ones-. Get instant savings with this special offer from Swell Reptiles. made an error when purchasing an item which was to be delivered with another item, ordered on saturday and phoned on sunday to notify error however closed for calls. Absolutely disgraceful attitude towards the whole situation throughout the whole ordeal. Received an email saying if I wanted a delivery before Christmas I needed to order before midday. I now have cats that are raw fed and the doc's, mice and quail are for them. Having a safe environment to source and sell / re home your pets, offspring & equipment whe Great service! Absolutely astounding service. Although now not so much. Wish that I’d used internet reptile instead for everything or reptile centre northampton. Ordered a terrarium and still not delivered over a week late, called they said the delivery would be next day but wasn't delivered. Her birthday is going to be ruined, she’s been so excited for everything. As he felt it wasn't my fault and the original driver should have left the parcel. Swell Reptiles Livestock Swell Reptiles has a shop based in Hyde, Manchester, SK14 4QF, where we sell a host of reptiles, and pride ourselves on our varied and diverse stock list. I’ve used Swell reptiles on many occasions for all my vivarium, substrate, etc, needs. I was told that I could remove them from the order and the rest of it would go out that day. Avoid. Swell Reptiles is the UK's leading online retailer of reptile products. This is not how you treat loyal customers Just checked email dated 2/1/2022 at 18.10, so plenty of time to cancel unwanted item... I’ve been using Swell uk for about 2 years now and think they’re great. Can use a 2200mha 3S with original lid or a 2200mha 4S with a 3D printed lid. Swell Reptiles UK was created to be a one-stop shop for all of your reptile needs. 2020-08-13 17:59:00. If there’s something you want which is not available on our website, please contact us. The live food is much better than some well known pet shops and online ones. I placed an order on 1st Jan. In addition to the Ball Pythons, we produce a variety of reptiles such as Burmese, Woma Pythons, Blue Tegus and Colombian Boas. 2,181 talking about this. I don’t see how it could be damaged in transit given how well packaged it was, unless it was already damaged before it originally came to me but I wouldn’t know as I didn’t test it. Slow and poor customer service, very low quality live food. They’re bigger, get rarely do you get any dead insects and they tend to last much long. david fletcher. Website states within 24 hours, confirmation and delivery note states within 3 days.I was out visiting a patient the day the delivery arrived. Rang to query and was told it was my fault so no discount!! I’m now £44 out of pocket including the fee I paid for delivery! Really really upset, I ordered well in advance to ensure items arrived on time. I have used this company a few times very good that’s all I can say Martin. , however a code was advertised on facebook today even though it was expired.. GRAB BAG CONTEST CHOOSE A BAG ANDGET ONE OF THREE GO TO BAGS! Follow us for exclusive offers and discounts. This order contains the main things that I need, lighting, heat, pumps etc.I am SO disappointed. I’m now claiming through my bank. Slow and poor customer service, very low quality live food. After receiving a reply to my email 3 days after sending it, was told that only half my order is delivered by them and the main part will be drop shipped straight from the manufacturer. Tried emailing and commenting on facebook but no luck. Absolutely amazing. 4,635 talking about this. Ordered a terrarium and still not delivered over a week late, called they said the delivery would be next day but wasn't delivered. Excellent service, excellent quality frozen foods and the prices ain't bad either. I ordered a large vivarium 3 months ago from writing this now, it took 4 attempts everytime it came broken and when I emailed them it took 5days at a time for a reply and everytimes it was someone different so no one knew what was what, I then had to cancel to order and I didn't get any kinda email regarding anything just got my money back but it took nearly 2 months. It would have been nice to have been contacted and given the option instead of having to chase them.I replied to either remove or replace them so the order goes out that day.It still didn’t go out that day and I was told it would go out the next day. Swell Reptiles discount codes: Free Standard Delivery on Orders Over £59. Write a review. Swell Reptiles Reviews 1,333 • Average . 2 broken bulbs and no response!Worst customer service I have ever experienced. No reply from customer service. Tried emailing and commenting on facebook but no luck. Shop today! Swell Reptiles Reviews. Any problems with an order they will do their best to rectify. I ordered Monday morning, still not arrived Friday 1pm! Quite happy to take my money, however customer service awful! Write a review Write a review Reviews 1,333 Write a review. Was then told that it would be delivered by Monday the 12th, but there is no Monday the 12th for 6 months. I have to say that I am SO disappointed. Swell Reptiles at present, one winning providers of reptile goods in the UK, consisting of vivariums, terrariums, livefood, heating, lighting and everything relevant, Swell Reptiles has developed largely in the last decade to become the nation’s number one choice for the best quality reptile supplies at the most reasonable prices. *Spoilers* In this video i unbox some cool things including a four tier Vivexotic vivarium stack. Always helpful and they do answer your questions quickly and efficiently. 10% Off on Bestsellers. I received an email saying that the bulb was smashed and I should raise a claim with the courier I used to return it! Good competitive prices. Massive time wasters!! Great service and live food for my Beardy Baby great delivery second order without a hitch. The website is clear and easy to use, the quality of live food is definitely the best quality I've ever had and the customer service team are always efficient and happy to offer advice and information.